the support still did not contact you? how many days has passed since you contacted them? it usually takes a while for them to respond.

Yes... just change the folder path via the orb (top left)> Options> Advanced> Folder Options in Impulse to the desired location....

I have my Impulse backup files set to my Stardock folder on J:/ but now I also have other backups on an external drive and DVD disc. After my primary OS drive died recently (taking my storage partitions with it) I came to the conclusion it's better to keep more than one archive... like Jafo. I have a capped download limit and redownloading stuff wastes time.

Not exactly the kind of statement I'd expect from someone who registered 2 days ago.

There are many different schemes available for downloading purchased software. The vast majority I have dealt with charge a fee to provide you with what they call "Download Protection" which gives you access to your files after the initial download has occurred. Oddly enough the protection term is usually a year. Corel is one of the companies I know does this as well as the company that owns Powerdesk (V-Com), now Avanquest, Handango, SBSH. With these companies, if you don't purchase it OR if it expires you are S.O.L. Frankly, I can't think of a single company that allows me lifetime access to downloaded software once the version I purchased is retired.

Personally, I'm just grateful that there is an avenue to recover lost software beyond the subscription term.

Support is first come - first serve.......make sure to check any SPAM folder you may have for the Stardock email.

And don't keep re-sending emails.  As I understand it a new email will reset you in their order, kind of like hanging up  and re-calling a phone support line.

Ok Guy's i'm downloading as i type.

Thank's to all who had somthing constuctive to say about the matter....

Hope i can return the favor sometime..

You all know how it is when you have to look at the norm GUI...

Very good.

Crap!!!!!... Windowblinds is 6.3 and not 6.4 like i had b4.. So my most fav skin won't work as it should......

Sopose i will have to wait till i can sign up for 1 more year....

Bugger!!!!

Here's a thread about members helping members. If you've got a need, let people know.

LINK

No I'm ok....

Just had alot of bills this month thats all.....

But should be good for next month..

But thanks...

There are so many more Guys out there that could do with the help...